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Poster: Administrator, Curator, or Stafftracey pooh Date: Aug 23, 2009 11:23am
Forum: movies Subject: Re: thumbnails not being generated

hi there,
basically our deriver for making thumbnails is simply "running out of time" to complete it given the length of your video.

i'll try to recode how we do things so that perhaps monday or tuesday you will be able to re-derive the video again to get the thumbs (and anim GIF).

--tracey

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Poster: JeffT Date: Aug 23, 2009 11:35am
Forum: movies Subject: Re: thumbnails not being generated

Thanks! Let me know when it's ready for me to do the re-derive.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Aug 24, 2009 1:36pm
Forum: movies Subject: Re: thumbnails not being generated

ok, i just went ahead and re-derived your video and it worked fine.
i also ran over my standard battery of test videos (just to be safe)
and my "fix" should be fine for all videos now, too.

i'll be pushing the fix live momentarily...
-t

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